Retail Sales – Part Time

Lowe's Home Centers • Lewisburg, WV

2d

About The Position

The Customer Service Associate welcomes Lowe's customers and helps them find products and services for their home improvement needs. Associates listen to customers, answer questions, help select and handle merchandise, and provide assistance through shopping or checkout. They replenish shelves, process orders and deliveries accurately, and may prepare merchandise to meet customer needs, such as tinting paint or cutting materials. Associates work in a department assigned according to hiring needs and skillsets, and may cross-train in other store areas. The role may involve occasional travel to meetings, training, or neighboring stores, and work in varying indoor and outdoor conditions.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift a minimum of 25 pounds unassisted, or over 25 pounds with or without an accommodation.
• Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A certification in a trade related to the assigned department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Lowe's strongly encourages bilingual, military, and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help provide customer service.
• Prepare merchandise according to customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Competitive pay.
• Flexible schedules.
• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed