Customer Service Associate

Gulfside Healthcare Services

About The Position

Our Thrift Shoppe Customer Service Associates embody our mission of providing compassionate care and support to those in need. They creating a welcoming environment for customers, offer assistance with inquiries, and ensuring a positive shopping experience. With a focus on integrity and empathy, they handle transactions with care, assist in merchandising, and contribute to maintaining a tidy store. Their dedication to our values of dignity, respect, and community engagement helps us to fulfill our commitment to serving others with excellence.

Requirements

  • High School Diploma/GED required
  • Minimum of 2 years cashier and customer service experience required

Nice To Haves

  • Experience in a thrift or consignment shop preferred

Responsibilities

  • Provide cashier service to customers by utilizing a cash register, POS and/or credit card terminal.
  • Welcome and engage with customers as they enter the shoppe and respond to customer questions.
  • Provide excellent interaction and customer service to customers, co-workers, and volunteers both in shoppe and over the phone.
  • Straighten and restock the shoppe throughout the day, before opening and after closing.
  • Ensure returns and /or go-backs are returned to their proper department at end of shift.
  • Assist in other areas of thrift shoppe when necessary including at other thrift shoppe locations.
  • This position will occasionally require working during non-operating store hours and holidays, which may include restocking days and promotional evening and weekend
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