Customer Service Associate (Part-Time)

Wright's Dairy Farm • North Smithfield, RI

7d • $16 - $18 • Onsite

About The Position

Wright’s Dairy Farm & Bakery is looking for a friendly, reliable Customer Service Associate to join our retail team. This is a part-time, year-round position, not a seasonal role. Our Customer Service Associates help create the welcoming experience our customers know and love. This role works at the pastry counter, assists customers with product questions and orders, processes payments, maintains displays, answers phones, packages products, and helps keep the store clean, organized, and running smoothly.

Requirements

• Strong customer service skills and a positive attitude
• Reliability, dependability, and attention to detail
• Ability to stay organized in a fast-paced environment
• Willingness to work as part of a team
• Clear communication skills
• Flexibility to work weekdays, weekends, and holidays as needed

Nice To Haves

• Previous retail, food service, or customer service experience is preferred, but not required

Responsibilities

• Provide prompt, friendly, and helpful service to customers
• Assist customers with product details, pricing, availability, and order pickups
• Take accurate orders and process sales transactions
• Use the POS system and handle cash and card payments accurately
• Keep pastry displays full, organized, rotated, and visually appealing
• Answer phones professionally and direct calls as needed
• Package products and support register and counter operations
• Maintain a clean, safe, and organized workspace
• Follow all food safety, sanitation, and workplace safety procedures
• Support a positive, team-oriented work environment

Benefits

• Year-round, part-time employment
• Competitive hourly pay plus tips
• Employee discounts
• Supportive, team-oriented environment
• Be part of a well-known, family-owned Rhode Island business

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed