Retail Sales – Part Time

Lowe's Companies, Inc.•Zionsville, IN

8d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers find products and services for home improvement projects. You welcome customers, answer questions, assist with product selection and handling, and help ensure their needs are met. The role involves organizing and replenishing merchandise, accurately processing orders and deliveries, and preparing products for customers when needed. Daily duties vary by department, which may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Associates may also cross-train in other store areas. The position may involve occasional travel to meetings, training, or neighboring stores. Working conditions can include indoor and outdoor environments, changing or extreme weather, noise, and moving or shaking objects and equipment.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background.

Responsibilities

Welcome customers, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.