Retail Sales – Part Time

Lowe's Home Centers•Lutz, FL

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, help locate and select merchandise, guide them through shopping or checkout, and occasionally load merchandise. Most of your time is spent listening to customers, answering questions, and organizing merchandise. Daily duties may vary by department, which may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. This part-time role may involve working indoors and outdoors in varying weather and climate conditions, as well as exposure to noise and moving or shaking objects and equipment. Occasional travel to meetings, training, or neighboring stores may be needed; regular travel is not required.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Bilingual, military, and veteran candidates are strongly encouraged to apply.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Competitive pay
  • Flexible schedules
  • Multiple health insurance options
  • Tuition assistance program
  • Company-matching 401(k)
  • Optional Employee Stock Purchase Program
  • 10% Associate Discount
  • Track to the Trades program
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