Customer Service Associate - Temporary

Walgreens • Madera, CA

2d

About The Position

The Customer Service Associate delivers a distinctive customer experience by providing courteous, friendly, and efficient checkout and store service. The role greets customers, offers assistance with products and services, resolves issues, answers questions, and demonstrates customer-service best practices. It also supports sales, merchandising, inventory, store maintenance, photo services, and online order pickup while following company policies and applicable laws. This is a temporary position.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment preferred.
• Prior work experience with Walgreens preferred.

Responsibilities

• Register customer purchases; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges.
• Greet customers and patients, offer assistance, resolve issues, and answer questions to promote a positive experience.
• Recommend products, trade-up items, companion items, and promotional photo products.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records.
• Check in and price merchandise as directed.
• Follow asset protection procedures to identify and minimize profit loss.
• Comply with state and local laws concerning regulated products, such as alcohol and tobacco.
• Build and maintain promotional, seasonal, and sale displays; complete resets and revisions as directed.
• Separate and place food items according to policies and procedures; rotate consumables using first in, first out, and restock out-of-stock items.
• Use store systems and equipment.
• Provide photo-area services, including digital passport photos, poster printing, and use of the creative machine.
• Monitor and fulfill web pickup orders, then deliver orders to customers when they arrive at the store.
• Help maintain clean, neat, and orderly store interiors and exteriors.
• Follow company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend training and complete assigned PPLs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed