Customer Service Associate - Temporary

Walgreens•Weatherford, TX

1d•$15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive customer experience and provides courteous, fair, friendly, and efficient checkout service. The role registers sales, assists customers with products and services, resolves issues, and answers questions. Responsibilities include recommending products, processing purchases and transactions such as returns and exchanges, maintaining merchandise and displays, checking in and pricing goods, and following asset protection procedures. The associate also supports compliance with laws regarding regulated products, food separation and rotation, photo services, web pickup orders, and the cleanliness and appearance of the store. The role requires knowledge of store systems and equipment, adherence to company policies, respectful coworker relationships, and completion of training and assignments as directed.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
Model and share customer service best practices, including courteous interpersonal habits and proactive assistance.
Provide courteous, friendly, fast, and efficient service.
Recommend products for sale, including trade-up and companion items.
Register customer purchases, collect cash, provide change, and process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or directed.
Implement company asset protection procedures to identify and minimize profit loss.
Comply with state and local laws regarding regulated products, including alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, and sales displays; complete resets and revisions as directed.
Assist with food separation and product placement according to policies and procedures; rotate consumable stock using first in, first out and restock outs.
Maintain working knowledge of store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and promotional photo product suggestions.
Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
Assist with interior and exterior maintenance to keep the store clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by a manager or assigned by corporate.