Customer Service Associate - Automotive Finishes

Sherwin-Williams • Bohemia, NY

2d • Onsite

About The Position

The Customer Service Associate delivers products from Sherwin-Williams branches to customers using Company vans or pick-up trucks. The role ensures deliveries are complete, correctly packed, and safely delivered to the right customer. It also involves receiving and preparing orders, safely moving and loading products, providing customer service, monitoring inventory, and operating color retrieval and paint mixing equipment as needed.

The position is part-time at Automotive Finishes #9151, 1605 Lakeland Avenue, Bohemia, NY 11716. The schedule aligns with branch hours, Monday through Friday between 8:00 AM and 5:00 PM. Specific hours are determined by business needs and may change.

The role includes customer contact, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuables. Sherwin-Williams has determined that a criminal history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
• Must have a valid, unrestricted driver's license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing to work all scheduled hours, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of work experience using material handling equipment, such as forklifts, pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, or conveyor belts.
• At least one year of work experience in customer service, retail, or sales.

Responsibilities

• Prepare orders for delivery or pickup according to schedule in a safe and timely manner, including loading, packing, wrapping, labeling, and shipping.
• Load and unload products from deliveries.
• Operate and maintain warehouse vehicles and equipment, including forklifts, hand trucks, pallet jacks, and carts.
• Assist customers in person and over the phone.
• Process sales transactions accurately in the POS in accordance with policies and procedures.
• Communicate and cooperate with supervisors and coworkers.
• Keep a clean and safe working environment and optimize space utilization.
• Follow quality service standards and comply with procedures, rules, and regulations.
• Ensure the stockroom is organized.
• Operate color retrieval and paint mixing machine equipment as needed.
• Comply with inventory control procedures and assist with physical inventory.
• Complete monthly and quarterly safety training.

Benefits

• A range of benefits is described as supporting health and well-being, career development, and connection. Candidates are directed to the benefits website for eligible offerings.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed