Customer Service Associate (950 W pioneer pwky)
About The Position
Join Feel Great Express Car Wash with your enthusiasm, kindness, and commitment to great service! In this role, you’ll make every customer feel welcomed and every teammate feel empowered. We’re not just in the car wash business, we’re in the feel-good business! At Feel Great, we’re redefining what a car wash can be. We’re driven by purpose, powered by people, and committed to creating an environment where everyone can grow. This isn’t just another workplace, it’s a community where your voice matters, your goals are supported, and your future is taken seriously. If you're looking for a place to build something meaningful, make an impact, and enjoy the journey along the way, Feel Great is where you belong. Grow with us. Lead with us. Feel Great with us. Apply today!
Requirements
- Reliable transportation.
- Flexibility to work various shifts, including weekends.
- Positive attitude and genuine desire to make customers feel welcome.
- Strong communication skills, you’re comfortable talking with customers and teammates.
- Willingness to learn!
Nice To Haves
- Quick problem solving and decision making skills.
- Ability to be on your feet for long hours at a time.
- Willingness to work in all weather conditions.
- Strong customer service skills.
Responsibilities
- Arrive on time and prepared to deliver an awesome experience every shift.
- Greet customers with positivity and walk them through our wash options with confidence and care.
- Process vehicles quickly, safely, and smoothly through the wash tunnel.
- Help customers manage Unlimited Wash Club memberships, troubleshoot issues, and promote the benefits.
- Load vehicles properly and double-check that each one is ready for the wash to prevent damage.
- Keep the site clean, organized, and inviting for both guests and teammates.
- Complete general cleaning and maintenance duties throughout your shift both opening and closing of the store.
- Answer questions clearly, quickly, and always with a friendly attitude.
Benefits
- Membership Commissions
- Insurance Options
- Paid Time Off (PTO)
- Discounted Car Washes
- Paid Training
- FREE Snacks and Drinks
- Regular Performance Reviews
- Regular Team Building Events
- Free Uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
