Retail Sales – Part Time

Lowe's Home Centers•Lakewood, CO

8d•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s, provides friendly and professional service, and helps customers find products and services for home improvement projects. The role involves answering questions, helping customers locate and select merchandise, occasionally loading merchandise, organizing and replenishing shelves, and ensuring customer needs are met. Associates work in a department determined by hiring needs and skillsets, such as appliances, cabinets, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Responsibilities can vary by department and may include preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting pipe, wood, drywall, or blinds. Associates may be cross-trained in other store areas and may occasionally travel to meetings, training, or neighboring stores. The position pays $16.50–$17.85 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran experience; the company encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and deliver friendly, professional customer service.
Help customers locate and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.