Customer Service Associate - Automotive Finishes

Sherwin-Williams • Randolph, MA

3d • Onsite

About The Position

The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks. The Customer Service Associate ensures deliveries are complete, packed correctly, and safely delivered to the correct customer. The Customer Service Associate is responsible for receiving and preparing orders and safely moving and loading. This position is also expected to provide customer service, monitor inventory, and operate color retrieval and paint mixing machine equipment, as needed.

The individual selected for this role will be expected to work at Automotive Finishes #9159 located at 37 Teed Dr, Randolph, MA 02368.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

• Must have a valid driver's license.
• Must be able to pass a drug screen.
• Must be able to pass a background check.
• Must be able to lift up to 50 pounds.
• Must be able to operate a forklift.

Nice To Haves

• Previous experience in customer service.
• Previous experience in a warehouse environment.
• Knowledge of automotive finishes.

Responsibilities

• Delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks.
• Ensuring deliveries are complete, packed correctly, and safely delivered to the correct customer.
• Receiving and preparing orders.
• Safely moving and loading products.
• Providing customer service.
• Monitoring inventory.
• Operating color retrieval and paint mixing machine equipment, as needed.

Benefits

• Health benefits, such as prescription savings and virtual physician visits.
• Retirement and saving benefits.
• Generous time away from work package, including vacation, holidays, military leave, and any leave required by federal, state, or local law.
• Performance-based bonus.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed