Customer Service Associate - Temporary

Walgreens • Greenville, NC

1d • Onsite

About The Position

Models and delivers a distinctive customer experience while operating a cash register and providing courteous, fair, friendly, and efficient checkout service. The associate assists customers and patients with products and services, resolves issues, answers questions, and demonstrates customer-service best practices to team members.

The role includes recommending products, processing purchases and transactions, maintaining merchandise and displays, checking in and pricing merchandise, and following asset-protection and regulated-product procedures. The associate also supports inventory, food-item separation and placement, stock rotation, store maintenance, photo-area services, and web pickup orders. They follow company policies, maintain respectful relationships with coworkers, complete assigned tasks, and attend required training. The role is temporary and requires fluency in reading, writing, and speaking English, except in Puerto Rico.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
• Demonstrate customer-service best practices, including proactive assistance, identifying customer needs, and providing service until satisfied.
• Provide courteous, friendly, fast, and efficient checkout service.
• Recommend products, trade-up items, and companion items.
• Register purchases; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records.
• Check in and price merchandise as required or directed.
• Follow asset-protection procedures to identify and minimize profit loss.
• Comply with state and local laws concerning regulated products, including alcoholic beverages and tobacco products.
• Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
• Separate food items and place products according to company policies and procedures.
• Assist with stock rotation using first-in, first-out practices and restock out-of-stock items.
• Use store systems and equipment as needed.
• Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and promotion of photo products.
• Monitor Picture Care Plus web pickup orders, pick items, and deliver orders to customers at the store.
• Maintain clean, neat, and orderly interior and exterior store conditions.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend training and complete PPLs requested by the manager or assigned by corporate.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed