Customer Service Associate - Temporary

Walgreens•Port Angeles, WA

About The Position

The Customer Service Associate delivers a distinctive, friendly, and efficient customer experience. The role includes greeting customers and patients, assisting with products and services, resolving issues, answering questions, and providing checkout service. Associates register purchases, handle cash and transactions, maintain merchandise and displays, support inventory and stock rotation, and follow asset-protection procedures and applicable laws for regulated products. The position also supports photo services and web pickups, helps maintain a clean and orderly store, follows company policies, maintains respectful coworker relationships, and completes assigned tasks and training. The schedule requires flexibility, including evenings and weekends. This is a temporary position.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekend hours.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer-service best practices, including courteous interactions and proactive assistance.
Provide courteous, friendly, fast, and efficient service, and recommend products, trade-up items, and companion items.
Operate an assigned cash register; process purchases, cash, change, voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as directed.
Follow asset-protection procedures and comply with state and local laws regarding regulated products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Separate and place food items according to policies and procedures; rotate consumable stock using first in, first out and restock outs.
Use store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, creative-machine services, and promotional photo-product suggestions.
Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
Help maintain clean, neat, and orderly interior and exterior store conditions.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the Manager or assigned by corporate.