Customer Service Associate - Temporary

Walgreens • Forest Park, GA

5h

About The Position

The Customer Service Associate delivers a distinctive and welcoming customer experience by assisting customers, resolving issues, and providing courteous, efficient checkout service. The role registers purchases, handles payments and related transactions, recommends products, and maintains store merchandise, displays, inventory, and cleanliness. Associates also support photo services, web order pickups, asset protection, regulated-product compliance, and other store tasks. The position requires completing assigned training and following company policies and procedures. Applicants must be fluent in reading, writing, and speaking English, except in Puerto Rico, and be willing to work a flexible schedule that includes evenings and weekends.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
• Model and share customer service best practices, including proactive assistance, identifying customer needs, and helping customers until satisfied.
• Provide courteous, friendly, fast, and efficient service at checkout.
• Recommend products, trade-up items, and companion items.
• Register purchases; collect cash and provide change; process voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records.
• Check in and price merchandise as directed.
• Follow asset protection procedures to identify and minimize profit loss.
• Comply with state and local laws concerning regulated products such as alcohol and tobacco.
• Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
• Separate food items and place products according to company policies and procedures.
• Rotate consumable stock using first in, first out practices and restock outs.
• Use store systems and equipment.
• Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and promotional photo-product suggestions.
• Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
• Help maintain clean, neat, and orderly interior and exterior store conditions.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend training and complete PPLs requested by the manager or assigned by corporate.

What This Job Offers

• Education Level: No Education Listed