Retail Sales – Part Time

Lowe's Home Centers•Plymouth, MN

2d•Onsite

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find the products and services they need for home improvement projects. The role combines customer service with merchandise handling and department-specific tasks. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on store hiring needs and the associate’s skillsets. Most of the day is spent listening to customers, answering questions, and organizing merchandise, though duties may vary by department. The position may involve occasional travel to meetings, training, or neighboring stores, and work in varying indoor and outdoor conditions and climates. The listed pay range is $16.00–$17.30 per hour; starting pay may vary based on factors such as role, location, education, training, and experience.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran talent is strongly encouraged to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Multiple health insurance options, including health, dental, and vision insurance for eligible associates.
Tuition assistance, education support programs, and trade skills scholarships.
401(k) retirement account with company match.
Optional Employee Stock Purchase Plan and/or deferred compensation plan, based on eligibility.
10% Lowe’s Associate Discount and broad discount platform.
Track to the Trades program and learning and development opportunities.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Maternity and parental leave.
Adoption assistance.
Business Travel Accident insurance.
Other discretionary benefits, based on eligibility, including annual bonuses and grant awards.