Retail Sales – Part Time

Lowe's Home Centers•Farmington, NM

2d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you welcome customers and help them find the products and services that meet their home improvement needs. You listen and respond to questions, assist with product selection and handling, guide customers through shopping or checkout, and occasionally load merchandise. You also organize and replenish merchandise, process orders and deliveries, and prepare products to meet customer needs. Department assignments vary based on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve working indoors and outdoors in varying weather conditions, exposure to noise and moving equipment, and occasional travel to meetings, training, or neighboring stores.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts when required.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise and services for their home improvement needs.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise and help ensure customer needs are met.
Perform other duties as assigned.