Customer Service Associate
About The Position
The UPS Store Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
Requirements
- Previous retail sales experience
- Strong computer and internet skills
- High school diploma or GED
- Friendly and genuinely helpful demeanor
- Professional appearance
- Fast learner who makes an effort to learn all aspects of the business in the shortest possible time
Responsibilities
- Receiving and processing packages for courier shipment
- Operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices
- Advising customers by providing accurate information on products, services, and best-value options
- Knowing best practices related to the industry
Benefits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
- Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
