Customer Service Associate

Wawa, Inc.•Port St. Lucie, FL
•$16 - $19

About The Position

As a Customer Service Associate (CSA), you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving customers. You are proud to be part of a beloved brand committed to putting people first, doing the right thing, and making every day a little brighter. The role includes engaging with customers, preparing food and beverages, operating the cash register, assisting with fuel and gift cards, lottery, and age-restricted product verification, and keeping shelves stocked. Associates also help maintain a clean and safe store by following established policies and completing housekeeping duties. The hourly range is $15.50–$19.25, commensurate with position, experience, and location. Associates receive a $1.50 shift differential for hours worked between 12 a.m. and 6 a.m.

Requirements

  • Great communication and customer service skills.
  • Ability to thrive in a fast-paced environment and multitask.
  • Must be at least 16 years old.
  • Reliable transportation.
  • Enjoy working in a team environment.

Responsibilities

  • Greet and engage with customers to ensure their needs are met quickly and courteously.
  • Prepare breakfast items, made-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
  • Operate the cash register and handle payments.
  • Activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
  • Keep stores well-stocked and shelves fresh, full, and inviting.
  • Help keep stores clean and safe by following established policies, procedures, and guidelines.
  • Complete store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health benefits
  • ESOP (Employee Stock Ownership Plan)
  • 401(k) with matching
  • Education Assistance Program
  • Paid parental leave
  • Store discounts
  • Paid time off
  • Flexible schedules
  • Additional benefit and wellness programs
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