Retail Sales – Part Time

Lowe's Home Centers•Orangeburg, SC

About The Position

As a Customer Service Associate at Lowe's, you welcome customers and help them find the products and services that address their home improvement needs. You listen to customers, answer questions, help them locate and select merchandise, and may occasionally load products. You also organize and replenish merchandise, process orders and deliveries, and prepare products for customers. Daily responsibilities vary by department and may include mixing paint, cutting pipe, bundling wood, cutting drywall, or cutting blinds. Associates work in a department determined by hiring needs and skillsets, and may cross-train in other store areas. The role may involve working indoors and outdoors in varied weather and noise conditions, occasional travel to meetings, training, or neighboring stores, and lifting merchandise in accordance with Lowe's safety guidelines.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to the role.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran experience; Lowe's encourages military and veteran talent to apply.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish shelves by identifying empty areas and down-stocking merchandise.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Perform other duties as assigned.

Benefits

  • Competitive pay and flexible schedules.
  • Multiple health insurance options.
  • Tuition assistance.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
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