Retail Sales – Part Time

Lowe's Home Centers • Dublin, CA

2d

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for their home improvement needs. The role involves listening to customers, answering questions, helping them locate and select merchandise, and ensuring their needs are met. Associates may occasionally load merchandise and may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on hiring needs and skillsets. Daily responsibilities vary by department.

The position is part-time and does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors and involve varying climates, noise, and moving or shaking objects and equipment. Associates must follow safe lifting guidelines and use powered equipment only as required and with proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Benefits

• Multiple health insurance options
• Tuition assistance and other education support programs
• Company-matching 401(k)
• Optional Employee Stock Purchase Program
• 10% Associate Discount and a broader discount platform
• Flexible schedules
• Health, dental, and vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• Employee Assistance Program with concierge, work/life services, and no-cost counseling
• Trade skills scholarships
• Business Travel Accident insurance
• Maternity and parental leave
• Adoption assistance
• Learning and development opportunities
• Other discretionary benefits based on eligibility, including annual bonuses, deferred compensation plans, and grant awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed