Customer Service Associate
About The Position
Our client is growing their customer-facing team in Cincinnati and is looking for enthusiastic, motivated individuals to join them as Customer Service Associates. This is a full-time, entry-level opportunity offering full training, ongoing support, and excellent opportunities for career growth. If you enjoy working with people, communicating confidently, and being part of a supportive, fast-paced team, we'd love to hear from you. As a Customer Service Associate, you'll be the face of the brands our client represents, providing exceptional service to customers during live retail campaigns and promotional events. You'll welcome customers, answer questions, introduce products and services, and help create a positive, memorable experience from start to finish. This role is ideal for individuals who enjoy building relationships, solving problems, and working in a team-focused environment where every day is different.
Requirements
- Excellent communication and interpersonal skills.
- A friendly, approachable, and professional attitude.
- A strong customer-first mindset.
- A willingness to learn and develop new skills.
- The ability to work well both independently and as part of a team.
- A proactive attitude and strong work ethic.
Nice To Haves
- Previous experience in customer service, retail, hospitality, restaurants, call centers, events, sales, or other customer-facing roles is helpful but not essential.
Responsibilities
- Welcome and engage with customers in a friendly, professional manner.
- Provide accurate information about products, services, and current promotions.
- Listen to customer needs and recommend suitable solutions.
- Deliver an outstanding customer experience throughout every interaction.
- Support customers through the purchasing process when required.
- Build strong relationships that encourage customer satisfaction.
- Work closely with colleagues to achieve individual and team goals.
- Help maintain a clean, organized, and inviting promotional space.
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
- Comprehensive training and ongoing coaching.
- A supportive, collaborative team environment.
- Opportunities for professional development and career progression.
- Hands-on experience in customer service, communication, and brand representation.
- Recognition and rewards for strong performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
