Customer Service Associate - Temporary

Walgreens • Greeneville, TN

9d • $15 - $19 • Onsite

About The Position

The Customer Service Associate models and delivers a distinctive, delightful customer experience and provides courteous, fair, friendly, and efficient checkout service. The role registers sales, assists customers with products and services, resolves issues, and supports store operations, merchandising, maintenance, asset protection, and training.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evenings and weekend hours.

Nice To Haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
• Model and share customer service best practices, including courteous interpersonal habits and proactive assistance.
• Provide friendly, fast, and efficient service; recommend products, trade-up items, and companion items.
• Operate an assigned cash register; process purchases, cash, change, voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised; take inventory, maintain records, check in merchandise, and price items as directed.
• Follow asset protection procedures to identify and minimize profit loss.
• Comply with state and local laws concerning regulated products, such as alcohol and tobacco.
• Construct and maintain promotional, seasonal, and sale displays; complete resets and revisions as directed.
• Help separate and place food items according to policy, rotate consumable stock using first in, first out, and restock outs.
• Maintain working knowledge of store systems and equipment.
• Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and suggestive selling of promotional photo products.
• Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
• Help maintain a clean, neat, orderly store interior and exterior.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend training and complete PPLs requested by the manager or assigned by corporate.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed