Customer Service Associate

Great West Casualty Company • Knoxville, TN

3d • Onsite

About The Position

This position offers an in-office work schedule out of our Knoxville, TN office. Put your motivation, energy, and service-driven mindset into a Customer Service Associate role with our Joe Morten & Son agency. Your professionalism and ability to adapt and problem solve will serve you well in this position where you will partner with agents and insureds to support complex accounts in the trucking industry. In this role, you will provide office and sales assistance by responding to requests for information, services, quotes, permits, authority, and licensing. You can enjoy the peace of mind that comes from working for a long-time stable company with a great schedule and hours to accommodate your busy life. Your hard work and hustle will also be rewarded through a quarterly incentive plan.

Requirements

• Excellent verbal and written communication skills.
• Adaptable with a desire to learn and grow.
• Ability to utilize computer software.
• Must obtain and maintain a P&C license within the first 90 days of employment.

Nice To Haves

• Customer service, administrative, or insurance experience preferred.
• Experience with Applied Epic Agency Management System is a plus!

Responsibilities

• Provide office and sales assistance by responding to requests for information, services, quotes, permits, authority, and licensing.
• Partner with agents and insureds to support complex accounts in the trucking industry.

Benefits

• Competitive Compensation
• Generous paid time off and paid company holiday schedule
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
• Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
• Community volunteer opportunities
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
• Scholarships for dependents and tuition reimbursement to further your education
• Company paid continuing education and monetary awards for professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed