Customer Service Associate - Temporary

Walgreens•Jackson, TN

4d•$15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive customer experience, registers sales on an assigned cash register, and provides courteous, fair, friendly, and efficient checkout service. The role also supports store operations through merchandising, inventory, asset protection, compliance, maintenance, photo services, and online order pickup. The associate attends assigned training and completes requested learning activities.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer service best practices, including courteous interpersonal habits and proactive assistance.
Provide courteous, friendly, fast, and efficient service; recommend items, trade-up options, and companion products.
Register purchases, handle cash and change, and process voids, returns, rain checks, refunds, and exchanges.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as directed by the store manager or shift leader.
Follow asset protection procedures to identify and minimize profit loss.
Ensure compliance with state and local laws for regulated products, including alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
Assist with food separation and product placement according to policies and procedures; rotate consumable stock using first-in, first-out practices and restock outs.
Maintain working knowledge of store systems and equipment.
Provide photo-area services, including digital passport photos, poster printing, creative machine services, and suggestive selling of promotional photo products.
Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
Help maintain clean, neat, and orderly interior and exterior store conditions.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by a manager or assigned by corporate.