Retail Sales – Part Time

Lowe's Home Centers • Amsterdam, NY

2d

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find the products and services they need for home improvement projects. The role involves listening to customers, answering questions, helping them select and handle merchandise, occasionally loading merchandise, and ensuring customer needs are met. Associates work in a department assigned according to hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities may vary by department and can include preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.

The role may require prolonged standing or sitting, lifting merchandise, and working indoors or outdoors in variable weather and noise conditions. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Pay is $16.00–$16.15 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Health insurance options
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program, including work/life services and no-cost counseling
• Tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and parental leave
• Adoption assistance
• Associate discount
• Employee Stock Purchase Plan, subject to eligibility
• Annual bonuses, subject to eligibility
• Deferred compensation plan, subject to eligibility
• Grant awards, subject to eligibility
• Flexible schedules
• Track to the Trades program
• Learning and development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed