Retail Sales – Part Time

Lowe's Home Centers•Springdale, AR

About The Position

The Customer Service Associate welcomes customers to Lowe’s, provides friendly and professional assistance, and helps shoppers find products and services for their home improvement needs. Associates listen to customers, answer questions, help locate and select merchandise, and may occasionally load merchandise. Most responsibilities involve customer interaction and organizing merchandise, with daily duties varying by department and store hiring needs. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Associates may cross-train in other store areas and prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role may require occasional travel to meetings, training, or neighboring stores, though regular travel is not required. Work may take place indoors or outdoors and involve varying weather, noise, and moving or shaking objects and equipment. Associates must follow safe lifting guidelines, use powered equipment when required and properly trained, and use assistance from a trained coworker as needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other areas of the store to help provide customer service.
Prepare merchandise based on customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Perform other duties as assigned.