Customer Service Associate

Wawa, Inc.•Mount Laurel, NJ

5d•Onsite

About The Position

As a Customer Service Associate (CSA) at Wawa, you will be the primary point of contact for customers, ensuring their needs are met quickly and courteously. This role involves preparing various food items like breakfast, sandwiches, specialty beverages, and pizzas, as well as maintaining the coffee station. You will also operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products. Additionally, CSAs are responsible for keeping stores well-stocked, fresh, full, and inviting, and ensuring cleanliness and safety by following established policies and procedures, including housekeeping duties like cleaning, dusting, sweeping, mopping, and emptying trash. Wawa is committed to putting people first, doing the right thing, and making every day a little brighter, fostering an environment where Associates can thrive with flexibility and support.

Requirements

Great communication and customer service skills
Ability to thrive in a fast-paced environment and multitask like a pro
Must be 16+ years old with reliable transportation
Enjoys working in a team environment

Responsibilities

Greet and engage with customers to ensure their needs are met both quickly and courteously
Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized
Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products
Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting
Help keep our stores clean and safe by following all established policy, procedures, and guidelines
Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more