Customer Service Associate - Temporary

Walgreens • Winter Park, FL

3h

About The Position

The Customer Service Associate delivers a distinctive, friendly, and efficient customer experience while handling checkout and sales transactions. The role assists customers with products and services, resolves questions and issues, and demonstrates Walgreens customer service practices. Duties also include merchandising, inventory, store maintenance, asset protection, compliance with regulated-product laws, photo services, and web pickup orders. The associate completes assigned training and other tasks, maintains respectful relationships with coworkers, and must be fluent in reading, writing, and speaking English, except in Puerto Rico.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.

Responsibilities

• Greet customers and patients, offer assistance with products and services, and resolve questions or issues.
• Demonstrate customer service best practices, including courtesy, eye contact, proactive assistance, identifying customer needs, and helping until customers are satisfied.
• Provide courteous, friendly, fast, and efficient service; recommend items, upgrades, and companion products.
• Operate an assigned cash register, collect payments, provide change, and process voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records.
• Check in and price merchandise as directed by the store manager or shift leader.
• Follow asset protection procedures to identify and minimize profit loss.
• Comply with state and local laws regarding regulated products, such as alcohol and tobacco.
• Construct and maintain promotional, seasonal, super-structure, and sale displays; complete resets and revisions as directed.
• Separate food items and place products according to applicable policies and procedures.
• Rotate consumable stock using first in, first out methods and restock out-of-stock items.
• Use store systems and equipment.
• Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and promotional photo-product recommendations.
• Monitor Picture Care Plus web pickup orders, pick items, and deliver orders to customers when they arrive at the store.
• Maintain clean, neat, and orderly interior and exterior store conditions.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete training and assigned PPLs, special assignments, and other tasks as directed.
• Work a flexible schedule that includes evenings and weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed