Retail Sales – Part Time

Lowe's Companies, Inc.•Severn, MD

8d•$16 - $17•Onsite

About The Position

Lowe’s Customer Service Associates welcome customers and help them find the products and services that meet their home improvement needs. Associates listen to customers, answer questions, help select and handle merchandise, and ensure customer needs are met. Depending on hiring needs and skillsets, associates work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role involves organizing and replenishing merchandise, processing orders and deliveries, and preparing products for customers. Department-specific work may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may occasionally load merchandise and cross-train in other store areas. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and may include indoor and outdoor weather, extreme heat or cold, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Lifting methods depend on the role, weight, and volume. Single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down-stocking supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.

Benefits

Competitive pay and flexible schedules.
Health insurance options.
Tuition assistance and other education support programs, including trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% Lowe’s Associate Discount and a broad discount platform.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Other discretionary benefits based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.