Customer Service Associate - Temporary

Walgreens•Candler-McAfee, GA

2d•$15 - $19

About The Position

The Customer Service Associate models and delivers a distinctive, delightful customer experience and provides courteous, fair, friendly, and efficient checkout service. The role involves assisting customers with products and services, resolving issues, operating a cash register, recommending products, maintaining merchandise and store displays, supporting photo services and online order pickup, and keeping the store clean and orderly. The associate follows company policies and procedures, complies with applicable laws concerning regulated products, and completes assigned training and other tasks.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evenings and weekends.

Nice To Haves

Prefer six months of experience in a retail environment.
Prefer prior work experience with Walgreens.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
Model and share customer service best practices and Walgreens service traits with team members.
Provide courteous, friendly, fast, and efficient service.
Recommend products, trade-up items, and companion items to customers.
Process purchases, cash, change, voids, returns, rain checks, refunds, and exchanges at the assigned register.
Keep counters and shelves clean and well merchandised; take inventory and maintain records.
Check in and price merchandise as required or directed.
Follow asset protection procedures to identify and minimize profit loss.
Comply with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
Construct and maintain promotional, seasonal, and sale displays; complete resets and revisions as directed.
Separate and place food items according to policies and procedures; rotate consumable stock using first in, first out, and restock outs.
Maintain working knowledge of store systems and equipment.
Provide photo-area customer service, including digital passport photos, poster printing, creative machine services, and promotional photo product suggestions.
Monitor and fulfill web pickup orders and deliver them to customers when they arrive at the store.
Help maintain clean, neat, and orderly interior and exterior store conditions.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training and complete PPLs requested by the manager or assigned by corporate.