Retail Sales – Part Time

Lowe's Companies, Inc. • Traverse City, MI

8d

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find appropriate products and services for home improvement needs. The role involves listening to customers, answering questions, helping them locate and select merchandise, and ensuring their needs are met. Associates may occasionally load merchandise and spend time organizing and replenishing products. Department assignments depend on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities vary by department and may involve preparing merchandise to meet customer needs, such as mixing paint, cutting pipe, wood, drywall, or blinds.

The position may involve work indoors and outdoors, with exposure to varied weather conditions, noise, and moving or shaking objects and equipment. Lifting methods vary by role, weight, and volume. Associates must follow lifting guidelines, limit single lifts to 75 pounds, use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required with proper training or assistance. Regular travel is not required, although occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Six months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

• Six months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed