Customer Service Associate/Teller
About The Position
Monson Savings Bank is seeking a Full-Time Customer Service Associate/Teller for our Wilbraham Branch. This hourly, non-exempt position is located at 100 Post Office Park, Wilbraham, MA. The Teller position works a variable schedule, Monday-Saturday, averaging 37.5 hours weekly. Must be available to work Saturdays until approximately 12:30 PM. The CSA role is responsible for performing a variety of Teller and customer service duties including check cashing, processing customers deposits, withdrawals, payments, the sale of money orders and bank checks, and related administrative duties. Understands and maintains the Banks standards for service, customer satisfaction and relationship building. Join our growing and dynamic team! We are a successful community bank dedicated to our customers, associates and communities!
Requirements
- High School diploma or equivalent required.
- Strong customer service skills, attention to detail, and math aptitude required.
- Excellent verbal communication and interpersonal skills.
- Ability to operate a computer.
- Ability to learn, retain and follow complex regulatory and security requirements.
- Must be reliable and dependable.
Nice To Haves
- Prior cash handling and customer service experience preferred.
Responsibilities
- Performing a variety of Teller and customer service duties including check cashing, processing customers deposits, withdrawals, payments, the sale of money orders and bank checks, and related administrative duties.
- Maintaining the Banks standards for service, customer satisfaction and relationship building.
Benefits
- Paid time off
- 401(k) with company match
- Suite of insurance benefits including medical, dental and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
