Customer Service Associate II

Dollar Tree•Columbus, OH

1d•$12 - $13•Onsite

About The Position

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers. As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.

Requirements

Ability to follow instructions and interpret operational documents
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, and to lift between 30 and 50 lbs. from floor to above shoulder height, with or without reasonable accommodation
Excellent customer service and relationship management skills
Strong organizational and communication skills
Strong problem-solving and decision-making skills
High level of integrity
Proficiency in basic math for cash accounting

Nice To Haves

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

Responsibilities

Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
Merchandising and stocking as needed
Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Managing sales transactions while working assigned cash register
Maintaining security of cash and protecting company assets
Other duties as assigned