Customer Service Associate I

Dollar Tree•Hamilton, AL

2d•Onsite

About The Position

The Customer Service Associate supports a positive shopping experience by assisting customers, processing sales, maintaining merchandise and store presentation, receiving and replenishing stock, and helping maintain a safe and respectful environment. The role also includes cleaning throughout the store, including restrooms, floors, and other areas, and performing other duties as assigned. This is a part-time position at Dollar Tree in Hamilton, Alabama.

Requirements

Ability to follow instructions and interpret operational documents.
Ability to lift 30 to 50 pounds from floor to above shoulder height.
Ability to meet the physical demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Excellent customer service and relationship management skills.
Strong organizational and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred.

Responsibilities

Assist customers with questions and recommendations.
Manage sales transactions at an assigned cash register.
Maintain cash security and protect company assets.
Keep the store stocked and recover merchandise.
Receive merchandise, help unload trucks, and replenish stock according to productivity standards.
Maintain a positive, safe, and respectful environment through professional and friendly interactions with customers, associates, and leaders.
Clean and maintain the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.