Customer Service Assistant
Alphabe Insight Inc•Boston, MA
4d
About The Position
We are seeking a detail-oriented and proactive Customer Service Assistant to support daily operations and ensure a seamless experience for our clients. This role involves handling inquiries, coordinating with internal teams, and maintaining accurate records to support service efficiency and client satisfaction.
Requirements
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- High attention to detail and problem-solving mindset
- Ability to work effectively both independently and within a team
- Proficiency in basic computer systems and office tools
- Professional attitude with a customer-focused approach
Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Provide accurate information regarding services, orders, and logistics processes
- Maintain and update customer records and internal databases
- Coordinate with internal departments to resolve issues and ensure service continuity
- Assist in processing orders, tracking shipments, and managing documentation
- Support administrative tasks to ensure smooth day-to-day operations
Benefits
- Competitive salary package
- Opportunities for professional growth and career advancement
- Skill development in logistics and customer service operations
- Supportive and collaborative work environment
- Stable full-time position within a growing company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
