Customer Service Assistant

Elevare Branding•Atlanta, GA

9d•$37,000 - $41,000

About The Position

Elevare Branding is seeking a motivated and detail-oriented Customer Service Assistant to join our team in Atlanta. In this role, you will play a key part in supporting client interactions and ensuring a smooth and positive customer experience. The ideal candidate is organized, communicative, and committed to delivering excellent service while supporting the day-to-day operations of the customer service team. This position offers an excellent opportunity for individuals looking to develop their professional skills and grow within a collaborative and fast-paced environment.

Requirements

Strong communication and interpersonal skills
Excellent organizational and time management abilities
Ability to remain professional and solution-oriented when assisting customers
Strong attention to detail and problem-solving skills
Ability to work independently as well as part of a collaborative team
Basic computer proficiency and willingness to learn internal systems
Professional attitude with a strong commitment to customer satisfaction

Responsibilities

Assist customers with inquiries and provide accurate information regarding services and processes
Maintain clear and professional communication with clients in person, by phone, and via email
Support the customer service team in managing client requests and follow-ups
Document customer interactions and update internal records as needed
Coordinate with internal departments to ensure timely resolution of customer needs
Help maintain a positive and professional experience for all clients
Contribute to maintaining organized customer service workflows and administrative tasks