Customer Service Assistant
Hype Tier•Boston, MA
2d•$44,000 - $50,000
About The Position
The Customer Service Assistant will support daily customer service operations while representing Hype Tier’s commitment to quality and efficiency. This role requires strong communication abilities, a proactive mindset, and the capacity to handle inquiries with clarity and professionalism. You will play a key part in maintaining positive customer relationships and ensuring smooth service processes.
Requirements
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks with attention to detail.
- Problem-solving mindset and willingness to learn.
- Professional, organized, and able to work efficiently in a fast-paced environment.
- Basic proficiency in office and communication tools.
Responsibilities
- Respond to customer inquiries via approved communication channels.
- Provide accurate information, guidance, and solutions in a timely manner.
- Assist in maintaining customer records and documentation.
- Support internal teams by communicating customer needs and feedback.
- Ensure all interactions reflect the company’s service standards.
- Contribute to continuous improvement of customer service procedures.
Benefits
- Competitive salary range of $44,000 – $50,000.
- Opportunities for professional growth and internal advancement.
- Skill development and ongoing training.
- Supportive and collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
