Customer Service Assistant
Alphabe Insight Inc•Riverside, CA
8h•$43,000 - $47,000•Onsite
About The Position
We are currently seeking a detail-oriented and motivated Customer Service Assistant to join our Riverside, CA office. This role plays a key part in maintaining strong relationships with clients by providing timely support, accurate information, and seamless coordination between internal teams and customers. The ideal candidate is organized, communicative, and thrives in a fast-paced professional environment.
Requirements
- Strong verbal and written communication skills
- Professional demeanor with a customer-focused mindset
- Ability to manage multiple tasks and prioritize effectively
- Attention to detail and strong organizational abilities
- Comfortable working in a team-based office environment
- Basic computer proficiency and ability to learn internal systems
Responsibilities
- Serve as a primary point of contact for customer inquiries and service requests
- Provide accurate information regarding shipments, schedules, and service updates
- Coordinate with internal departments to ensure efficient resolution of customer needs
- Maintain clear and professional communication via phone, email, and internal systems
- Update records, track requests, and ensure documentation is accurate and complete
- Support daily administrative and customer service operations
Benefits
- Competitive salary ($43,000 – $47,000 annually)
- Growth opportunities within a stable and expanding company
- Supportive and professional work environment
- Skill development and ongoing learning opportunities
- Full-time, consistent schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
