Customer Service Assistant

Harvest Evo • Charlotte, NC

10d • $46,000 - $50,000 • Onsite

About The Position

We are seeking a Customer Service Assistant to join our dedicated team in Charlotte. This role focuses on supporting customers through clear communication, efficient problem-solving, and a commitment to outstanding service. The ideal candidate will demonstrate professionalism, adaptability, and a customer-oriented mindset.

Requirements

• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Detail-oriented and reliable in maintaining confidentiality and accuracy.
• Proficiency in basic computer and office software.
• Positive attitude and a team-focused mindset.

Responsibilities

• Respond to customer inquiries via phone, email, and internal systems with accuracy and courtesy.
• Assist in processing orders, tracking shipments, and resolving service-related issues.
• Maintain detailed and organized records of client interactions.
• Collaborate with internal departments to ensure customer satisfaction and timely resolution of concerns.
• Contribute to improving processes and overall service efficiency.

Benefits

• Competitive salary range of $46,000 – $50,000 per year.
• Opportunities for professional growth and advancement.
• Supportive and inclusive work environment.
• Comprehensive training and development programs.
• Full-time, on-site position with stable career potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed