Customer Service Assistant
Lumina Agency•Atlanta, GA
10d•$47,000 - $54,000
About The Position
We are seeking a dedicated and detail-oriented Customer Service Assistant to join our dynamic team in Atlanta. The ideal candidate will play a key role in supporting our clients by providing exceptional service, resolving inquiries efficiently, and ensuring that every customer experience aligns with Lumina’s standards of excellence.
Requirements
- Strong communication and problem-solving abilities.
- Professional demeanor and excellent interpersonal skills.
- Ability to multitask and prioritize efficiently in a fast-paced environment.
- Detail-oriented with strong organizational capabilities.
- Proficiency in office software and customer management systems.
Responsibilities
- Respond promptly and professionally to client inquiries via phone or email.
- Maintain accurate and organized customer records.
- Support internal teams to ensure client satisfaction and timely communication.
- Handle requests, follow up on issues, and ensure effective resolutions.
- Contribute to continuous improvement by identifying service enhancements.
Benefits
- Competitive salary range ($47,000 – $54,000 per year).
- Opportunities for career growth and professional development.
- Supportive and inclusive team culture.
- Comprehensive training and ongoing learning resources.
- Stable full-time position with advancement potential.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
