Customer Service Assistant

Elevare Branding • Fayetteville, NC

53d • $47,000 - $50,000

About The Position

The Customer Service Assistant will play a key role in maintaining strong communication with clients, managing inquiries, and ensuring seamless service delivery. This position requires exceptional organization, clear communication skills, and the ability to support day-to-day operations while upholding our high service standards. The ideal candidate is proactive, detail-oriented, and committed to creating a positive experience for every client interaction.

Requirements

• Strong communication and interpersonal abilities.
• High attention to detail and excellent organizational skills.
• Ability to prioritize tasks and work independently when needed.
• Professional demeanor and commitment to exceptional customer service.
• Proficiency in basic office software and comfort learning new tools.

Responsibilities

• Provide timely and professional responses to client inquiries via phone and email.
• Assist in coordinating client accounts and ensuring accurate documentation.
• Support daily administrative tasks to enhance workflow efficiency.
• Manage scheduling, follow-ups, and updates to maintain strong client relationships.
• Collaborate with internal teams to ensure service consistency and high-quality outcomes.
• Monitor customer needs and identify opportunities to improve service processes.

Benefits

• Opportunities for professional development and long-term career growth.
• Supportive and collaborative work environment.
• Comprehensive training to ensure success in the role.
• Stability within a growing and reputable company.
• Full-time position with consistent scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed