Customer Service Assistant

Alphabe Insight Inc • Hope Mills, NC

4d • $3,800 - $4,400 • Onsite

About The Position

We are seeking a friendly and motivated Customer Service Assistant to provide exceptional support and help create positive customer experiences. This role is ideal for individuals who enjoy assisting others, building relationships, and developing valuable professional skills in a collaborative, fast-paced environment.

Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and eagerness to learn.
• Excellent organizational and multitasking abilities.
• Strong problem-solving and customer service skills.
• Ability to work effectively in a collaborative environment.
• Reliable, adaptable, and detail-oriented.

Nice To Haves

• Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Respond to customer inquiries regarding products and services.
• Assist with resolving customer concerns promptly and courteously.
• Identify customer needs and provide appropriate solutions.
• Build positive customer relationships through outstanding service.
• Maintain organized records of customer interactions.
• Support customer satisfaction and service quality initiatives.
• Collaborate with team members to achieve service goals.
• Follow company customer service standards and procedures.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive and collaborative work environment
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED