Customer Service Assistant
Signal Tru Brand•Charlotte, NC
16d•$46,000 - $50,000
About The Position
We are looking for a motivated Customer Service Assistant to support daily client interactions, ensure smooth communication, and assist in providing outstanding service. This role plays a key part in maintaining our reputation and supporting the ongoing success of our brand by helping clients feel valued, informed, and well-assisted.
Requirements
- Strong communication and interpersonal skills
- Ability to stay organized, multitask, and prioritize effectively
- Professional attitude with a customer-focused mindset
- Problem-solving abilities and strong attention to detail
- Ability to work independently and as part of a team
- Basic proficiency with office and communication tools
Responsibilities
- Provide professional and timely assistance to customers via phone, email, and internal communication channels
- Maintain accurate records of client interactions and follow-up activities
- Support the customer service team with administrative tasks and coordination
- Assist in resolving customer inquiries with clarity, patience, and efficiency
- Uphold brand standards in all communications
- Collaborate with internal departments to ensure consistent and effective service delivery
Benefits
- Competitive yearly salary: $46,000 – $50,000
- Opportunities for professional development and long-term growth
- Supportive and collaborative work environment
- Skill-building opportunities through hands-on responsibilities
- Full-time, stable position with a clear path for advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
