CUSTOMER SERVICE ASSISTANT (FULL TIME)
About The Position
We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Serves as a customer service representative in a call center and provides work order management support for staff/customers.
Requirements
- This position may require you to lift to 50 lbs.
- Must have a valid driver's license.
Responsibilities
- Answers the telephone, responds to customer emails and provides general assistance to customers.
- Reviews and promotes service requests submitted by customers.
- Provides clerical support; maintains files and records.
- Prepares routine correspondence, forms and other documents.
- Collects, verifies, retrieves and enters data.
- Operates standard office equipment.
- Completes project assignments.
- Assists in the preparation and proofing of materials for reports and other publications.
- Interacts effectively with staff, students and faculty while conducting daily workplace duties.
- Communicates with customers to complete work in a cost-effective, efficient and safe manner.
- Maintains a clean and safe work environment.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
