Customer Service Assistant - Temp

Arapahoe County • Littleton, CO

1d • Onsite

About The Position

This is a part-time, temporary position responsible for supporting the daily operations of the Voter Services Team in the Elections Division of the Arapahoe County Clerk and Recorder’s Office. This position is responsible for providing excellent customer service to voters and prospective voters. Hours and duration of assignment may vary. This assignment is expected to begin the week of October 12 and conclude Tuesday, November 3. Though flexible, the position is expected to work approximately 4 hours per day, 4 days per week.

Requirements

• Effective verbal communication skills.
• Aptitude to learn the elections database, process, and equipment.
• Ability to multi-task calmly and adapt to changing environments.
• Ability to adhere to a dependable schedule.
• Ability to maintain a positive and professional demeanor.
• Ability to follow instructions from Elections staff.
• Ability to exercise tact and discretion in handling confidential information.
• Ability to accept responsibility for own actions and work product.
• Accountability
• Accessibility
• Inclusivity
• Integrity
• High School or GED required
• Must successfully pass pre-employment testing which includes an acceptable background check.

Nice To Haves

• Elections experience ideal.
• At least one year of customer service experience

Responsibilities

• Assist customers in person and by telephone by providing specific, complete, and accurate information.
• Work with voters in a professional and tactful manner to resolve complaints or concerns.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED