Customer Service Assistant I (Teller)
About The Position
Kennebunk Savings operates on the shared belief that Helping One Another Is the Right Thing To Do. Our Core Values– Trust, Integrity, Proactive and Empathy provide the guide posts for how we support that belief. They guide our day to day actions – from the way we build relationships, to how we make decisions and problem solve, to how we interact with one another. Our Core Values form the foundation of our culture. Embodying them forms the basis of what makes for a successful employee at Kennebunk Savings. The individual in this role will accurately and efficiently process a variety of customer transactions. This individual will be knowledgeable of our company’s products and services to effectively meet the customer’s needs and provide a high level of customer service.
Requirements
- Displays high level of regard for trust and confidentiality
- Has a working knowledge of Microsoft Office Products
- Displays strong written and verbal communication skills
- Displays strong organization skills and the ability to multi-task to meet established deadlines
- Demonstrates a high level of accuracy and attention to detail
- Effectively uses analytical skills to solve technical, as well as, non-technical problems
- Ability to adapt to change
Nice To Haves
- Prior knowledge of banking regulations is preferred
Responsibilities
- Process a variety of transactions accurately and efficiently which may include deposits, withdrawals, loan payments, check cashing, verifying incoming/outgoing cash, and daily balancing of cash drawer/vaults
- Displays attributes such as: friendly, outgoing, professional, courteous, projects a positive image, resolves problems quickly and efficiently, and is respectful to customers.
- Maintains a working knowledge of company products and services in order to communicate effectively with customers. Proficient with technology required for this position.
- Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer
- Understands, supports and adheres to organizational policies and procedures
- Consistently emphasizes the importance of teamwork in the department and company at large
- Responsible for keeping abreast of company news and information
- Responsible for completing required training and policy review
- May serve on various committees
- Willingness to take on additional tasks and duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
