Customer Service Aide
Trinity Health•Boise, ID
•Onsite
About The Position
Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The Customer Service Aide Our ideal candidate will provide exceptional customer service by taking patient meal orders, working in the cafeteria and interfacing with department technology and assuring quality of the food to maximize positive patient/customer experiences.
Requirements
- High school diploma or equivalent preferred but not required.
- Previous experience in hospital food service helpful but not required.
Responsibilities
- Delivers food trays to patients.
- Assists patients with opening packaged food items.
- Collects trays after meals.
- May need to transport food to off-campus locations; if so, a valid Idaho Driver’s License and driving record are required.
- Cashier duties, restocking inventory, and providing exceptional customer service.
- Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone.
- Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate.
- Document patient food intake following meals and collect feedback.
- Remove trays from patient rooms and returns the soiled trays to the kitchen.
Benefits
- Position is not eligible for benefits as it is PRN.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
