T $21hr + Flight Benefits

Menzies Aviation Careers•Belgrade, MT

1d•Onsite

About The Position

The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates, verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct. The role also involves a responsibility to take reasonable care of the health, safety and wellbeing of oneself and others, in accordance with company policies and procedures, including adherence to the Substance Misuse Policy.

Requirements

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Computer skills are required as you will be using computer-based systems to perform some of your primary job duties.
Ability to proficiently read, write and speak English, with excellent communication skills.
Must have a positive, can-do, upbeat personality, able to remain calm under pressure.
Able to stand for long periods of time at the ticket counter and gate check-in areas.
MUST LIVE WITHIN TRAVEL DISTANCE AT THE PRESENT MOMENT.
MUST HAVE OPEN AVAILABILITY.

Responsibilities

Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, maintaining an enthusiastic and positive attitude while offering assistance.
Host self-service kiosks and verify passengers’ documents prior to boarding aircraft.
Interpret identification labels along with baggage and cargo routing tags.
Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).
Make announcements, check baggage, and assign seats in the gate area.
Take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.