Customer Service Agent ( Part-time )
SIXT USA•Chicago, IL
•Onsite
About The Position
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of $21.25.
Requirements
- High school diploma or GED
- At least 1 year of customer service experience
- At least 18 years old
- Hold a valid driver’s license with a clean driving record
- Authorized to work in the United States without requiring sponsorship
- Possess basic computer navigation skills
- Familiar with Microsoft Office applications
Nice To Haves
- Speaking other languages is a plus
Responsibilities
- Welcome all customers upon arrival and gather feedback to improve their future rental experience.
- Ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels.
- Advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process.
- Identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location.
- Work in various weather conditions and are willing to take on additional tasks to support business needs.
Benefits
- Paid Time Off
- Sick leave
- Time and a half for working on public holidays
- Employee Assistance Program
- Employee-only rental rates
- Family rental options
- Exclusive discounts for employees
- Uniform with weekly dry cleaning
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
