Customer Service Agent - Flexible Schedule

Americanome Life Insurance Company•Arlington, TX

1d•Remote

About The Position

We are currently looking for motivated, customer-focused individuals to join a growing organization that has been serving families for more than 65 years. As we continue expanding into new territories, we are seeking dependable team members who are professional, ambitious, and eager to grow within a remote work environment.

Requirements

Previous experience in customer service, sales, or a related field is an asset
Strong interpersonal and communication skills
Ability to build rapport and establish trust with clients
Strong organizational and multitasking abilities
Professional, dependable, and positive attitude
Comfortable working independently in a remote environment
Strong written and verbal communication skills

Nice To Haves

Motivated
Coachable
Interested in professional growth
Comfortable working with people
Contributing to a team
Staying organized in a fast-paced environment

Responsibilities

Assist customers by providing clear information about available products and services
Respond to questions regarding coverage and account details
Help clients understand their available options
Maintain current knowledge of company programs, products, and services
Review client needs and provide appropriate information
Maintain accurate records and complete follow-up when required
Deliver a professional and positive customer experience